Dear Jane,

What is up with my fridge? I own a side-by-side unit and it works great except sometimes it "pees" on the floor. I have removed the bottom "bulk bin" from the freezer and there seems to be no obstruction. What's the problem?

- Darla

Dear - Darla,

Though it may not seem like the worst home improvement problem, no one should have to live with a leaky fridge! Major appliances can be pretty expensive, and we expect them to work properly, especially when we rely on them so heavily.

To your question: refrigerator operation and design (and therefore troubleshooting) can vary drastically from model to model. When it comes to appliances, it's always best to call the manufacturer directly as problems can be unique to your particular fridge. So, since we don't know the specifics of your fridge, here is what we know from our own experience:

The tubing in the back that feeds your ice machine-assuming you have one-could be leaking. Carefully pull your fridge out. We strongly suggest first putting down cardboard or something to protect your floors from scratches or tears!

Jane Tip: Many refrigerators have balancing legs that will need to be "screwed up" first so that you can roll your fridge forward.

Check the water feed tube for any cracks or see if it has come loose. If you think it is damaged or defective, call the manufacturer to order a new tube. They may send you a new one for free if the fridge is still under warranty.

Another possible cause could be the condensation collection tube (if you have one) has become disconnected or damaged. Like above, you will need to order a new one from the manufacturer.

Check the sides and the edges of your doors for a build up of condensation. You may need to replace the rubber gaskets that surround the opening of the door if you see a problem here. If there are no cracks or tears in the gaskets, debris caught within the gasket itself might be preventing a tight seal around the door. So, just clean them with a combination of dish soap and warm water.

Other things to note: Are there any noticeable rust areas? Does water appear in one specific area? Is the water leak only on the outside of the fridge, or also the inside? Also, be sure the leak is not damaging the floor underneath! You may want to keep a tray or towel underneath the leak location to prevent floor damage. Just be sure to empty the tray or replace the towel every few days.

If you find after your troubleshooting session you're still having a leak, you may want to consider calling in a repairman. Preferably one who specializes in your particular brand of appliance. www.AngiesList.com or www.ServiceMagic.com are good resources for finding reliable repair professionals.

If you have any further questions, feel free to contact us at any time. We're here for you!

We hope this helps!

Hugs 'n hammers,

Jane